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Check our frequently asked questions first — your answer might already be there.

Dear AWO-Care users,

from 05.10. to 09.10.2026, support will only be available to a limited extent. From 12.10. onwards, all your requests will be processed in the order they are received.

We kindly ask for your understanding and wish you a pleasant holiday season.

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If you have questions about your child's registration, please provide the reference number from your confirmation email.